Why Don't I Always Hear Back From My Attorney Immediately?

Why Don't I Always Hear Back From My Attorney Immediately?

Dear Attorneys,

When I call my current attorney and say I have an immediate concern, sometimes I don’t hear back from them until the next day. Why is that? I need assistance quickly, and feel as though I’m being put on the back burner.

Sincerely,

Emergent Issues

 

Dear Emergent,

We can see why that may be frustrating, especially in the heat of the moment. However, just like any other business, a law office has set business hours. If you are attempting to contact your attorney after hours (or before hours) they are very likely not going to be able to answer you until they get into their office and/or their staff arrives at the office. That said, many attorneys are often in court, and/or have other meetings scheduled, so you simply cannot expect an immediate response.

It may seem like attorneys should be available 24/7, but they need to set boundaries with their clients as well. In true emergencies, you should always contact the police for help. The courts also have business hours (generally 9am-5pm), so there is not much an attorney can do outside of those hours regardless. First responders are available to help you in true emergencies.

Wolf & Shore Law Group responds to clients as soon as possible, within business hours. We also have staff to ensure that even if one or both attorneys are out of the office, there is someone available to assist you during business hours.

Ever argue with a woman? Let Wolf & Shore Law Group go to work for you. Contact us here, call us at 203.745.3151, or email us at info@wolfandshorelaw.com.

Very Truly Yours,

Wolf & Shore Law Group

Leave A Comment

Your email address will not be published. Required fields are marked *